Return & Refund Policy:

If the goods are to be rejected in the time limit set in clause F above, The Customer shall comply with the return procedure as defined in clause G, below. The Company shall not accept any returned goods should the return did not follow the aforementioned return procedure.
The Customer must follow the returns policy as detailed on https://www.logicart.ae. An email is required to be sent to contact@logicart.ae to notify The Customer’s intention to return the goods.
In cases where the rejection of the goods is due to a defect or discrepancy in the order, The Customer is entitled to a replacement of the goods. The Customer must notify The Company within 7 days of purchase with all the proof (damage item picture) so replacement can be issued.The Company will examine the returned product and will notify The Customer of the replacement of the product within a reasonable period of time. The Company usually processes the replacement due to The Customer within 14 days of the day the return is received at The Company’s premises and upon confirmation by The Company to The Customer of the latter’s entitlement of a replacement for the defective product. Products returned by The Customer due to a defect will be replaced and The Company bears the delivery charges for both sending and returning the item to The Customer.

Cancellations:

Once the order is placed on the website or application it shall be considered as a final order and no order cancellation option will be provided thereafter.
In the situation of damaged goods, customers can ask for an exchange via email or contact number provided on the website. The customer has to provide an image or video of the damaged products while filing a complaint about damaged goods.
No REFUND will be provided in case of damaged goods.
The damaged goods will be exchanged within 14 business days of receiving the complaint.