Delivery & Shipping:

Any date or period for delivery shall be considered as indicative only, although it is The Company’s policy to try to deliver all orders within 5-6 working days in UAE.

Passing of Risk:

The Customer assumes risk of the products ordered once they have been delivered to the address specified on the Order. The Company accepts no liability for undelivered parcels due to incorrect delivery address provided by The Customer; and/or The Customer fails to collect the Order from the delivery address specified.
In the event that an order is mishandled and is lost by a third party, The Company bears no risk once it has left their trading premises. Where goods have been received damaged, an exchange application will only be acknowledged if the goods are returned together with their original packaging within 7 days of receipt to The Company address.
Where the goods are signed for, The Customer bears the risk once the goods are signed for. If The Customer believes that a parcel has been tampered with, it is their responsibility to refuse to sign for the goods.